On-Campus Services

Our staff are here to make sure both students and employees of San Jacinto College are set up for success. We provide many spaces and services on campus, so feel free to drop by and let us help you!

Library

Our campus libraries offer computers, WEPA printers, academic databases, and more to support your research and creative endeavors!

Computer Interactive Learning Center

Our Interactive Learning Centers (ILCs for short) are equipped with computers, WEPA printers, wi-fi and comfy spaces to study and work on group projects.

Kiosks and Student Registration Labs

If you need a computer to complete your registration and payment process, we have kiosks and registration labs at all of our campus Welcome Centers and lobby areas.

Campus Service Desks

What are service desks?

Service Desks are a campus spaces available for walk up technical support to help students, employees & guests get connected to the College’s systems, & quick help with computers & mobile devices.

Service Desk Locations

Central: C-1.129
South: S-12.120
North: N-8.112

Service Desk Hours

Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 8 a.m. - 12 p.m.

Available Services

Password resets
Multi-factor Authentication (MFA) help
Wi-Fi troubleshooting
Office 365 email and Microsoft Teams
Global Protect VPN
Updates for operating systems, browsers, and hardware drivers
Adobe Creative Cloud (for approved students and employees)

Services NOT Available at Services Desks

Requests for classroom troubleshooting: Service Desk employees cannot leave the service desk area to address concerns in other locations on campus.
Diagnosing & repairing my computer
Installing software on my device
- For College-owned devices: please contact Technical Support for assistance.
- For Personal devices: the Service Desk can provide guidance only.
Technical Equipment Check Out
- Equipment requests must be submitted to the Help Desk.
Printing Needs
- The Service Desk does not have available printers.
- Students can use WEPA printer stations located in campus libraries, ILC's and other posted locations.

get it printed

WEPA printers are available on each campus for students' printing needs. See where you can find a printer on your campus below. If you need help, view these instructions on how to print.

Central	north	south	Maritime	generation park
C1.134	N2.100J	S1.202	M1.213	G2 First Floor
C11 First Floor	N14 First Floor	S8.1003
C16.1010	N14 Second Floor	S10.108
C19.105	N17	S10
C21 First Floor (1)		S12.130
C21 First Floor (2)
C21 Second Floor
C45 Second Floor

If you need any tech-related assistance or just have any tech questions, please request help or contact one of our support services below. You can also visit the Technical Support Homepage.

In-Person

ITS Service Desk Hours of Operation & Locations

Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 8 a.m. - 12 p.m.

Central Campus: C-1.129
South Campus: S-12.120
North Campus: N-8.112

Online

ITS Tech Support

Click here for the service catalog and submit a ticket.

Phone or Email

ITS Help Desk Hours of Operation

Monday - Thursday: 7 a.m. - 10 p.m.
Friday: 8 a.m. - 12 p.m.
Saturday: 8 a.m. - 5 p.m.
Sunday: On Call 12 p.m. - 5 p.m.

On-Campus Phone:
6137

Off-Campus Phone:
281-998-6137

Email:
techsupport@sjcd.edu